On-Call Service 24/7
0800 093 2383
Office Location
9 Cranford Way, Birmingham B66 2RU
info@crownsecurity.uk.com
Terrorist Threat Level: The threat to the UK (England, Wales, Scotland and Northern Ireland) from terrorism is SUBSTANTIAL. Find out more.
0800 093 2383
9 Cranford Way, Birmingham B66 2RU
info@crownsecurity.uk.com
Our professional reception and Concierge Services Provide very high levels of customer service and satisfaction and quickly become the public face of your business, delivering a 5-star service of the very highest quality. Our staff can be fitted in your corporate clothing with your company branding if required to project the right corporate image.
Delivering consistent quality levels that we promise requires the selection and recruitment of a handpicked team of people who can demonstrate outstanding interpersonal skills, professionalism, experience and initiative all backed by high levels of competency and a strong commitment to quality and service excellence.
The strength of our service is in the team and the way they fit within your business. Our intensive recruitment and selection process ensures that all Crown Security Services personnel can match both our and your stringent requirements and the ethos of our customers. Where your business needs a specific skill set we change our selection criteria accordingly.
Our people matter, our passion for customer satisfaction and our drive to be the best underpins everything we do. Integrating seamlessly into your company, we ensure you are represented at reception with the level of quality and consistency that you expect.
As a leading specialist security services provider, Crown Security Services also ensure that those performing concierge roles are also given high level security training and understand the fundamentals of good security management. This means that they are able to act as a support to any existing manned guarding function. Each member of staff will be Security Industry Authority (SIA) licensed.
From offices and universities to hotels and apartment blocks, concierge staff are vital to making guests, staff and residents feel safe and welcome. As both a first impression and first line of defence, you need to make sure that your Concierge Services is provided by a security company that you can trust and rely on. For more information on any of the services we offer, please contact us on 0800 093 2383 or drop us an email.
0800 0932383

Thank you for visiting Crown Security Services, an award winning, SIA ACS Approved security company in Birmingham.
Whether you are looking for a quotation or just browsing, please do look around the website to see what we offer.
Concierge security services play a vital role in enhancing the safety and customer experience in various environments. By providing a professional and approachable presence, these services ensure that guests, staff, and residents feel secure and welcomed, which is essential for businesses aiming to maintain a positive image.
In Birmingham, concierge security services are tailored to meet the unique needs of different sectors, including corporate offices, hotels, and residential complexes. These services not only focus on security but also on creating a hospitable atmosphere, which can significantly impact customer satisfaction and retention.
Professional training is crucial for concierge staff to deliver high-quality service effectively. This training encompasses various aspects, including conflict resolution, customer service excellence, and emergency response protocols, ensuring that staff are well-equipped to handle diverse situations.
For instance, at Crown Security UK, our recruitment process emphasizes selecting individuals with strong interpersonal skills and a commitment to service excellence. Continuous training programs are implemented to keep our staff updated on the latest security protocols and customer service techniques, enhancing overall service delivery.
Integrating concierge services with a company's corporate identity is essential for maintaining brand consistency and enhancing customer trust. This involves aligning the appearance and behavior of concierge staff with the company's values and image.
Crown Security UK ensures that our personnel are not only trained in security measures but also in embodying the ethos of the businesses they represent. This integration helps in creating a seamless experience for clients, reinforcing their brand while providing top-notch security and customer service.
Client testimonials serve as a powerful endorsement of the quality and effectiveness of concierge security services. Positive feedback from businesses that have utilized Crown Security UK's services highlights the impact of our professional staff on enhancing their overall customer experience.
Many clients have reported improved guest satisfaction and a noticeable difference in the atmosphere of their premises since employing our concierge services. These testimonials reflect our dedication to quality and our ability to adapt our services to meet the specific needs of each client.