Common Frequently Asked Questions



What should I look for in a security supplier?

Your needs should always be the first consideration of a good security supplier and their performance must always match your expectations. Verify the accreditations held as they show the suppliers commitment to the role of a quality security provider.


Where does Crown Security Services operate?

We are based in Birmingham, West Midlands but provide services both regionally and nationally.


Are your Security Personnel licensed by the Security Industry Authority?

Yes. Each and every member of the front line team and management hold a minimum of one type of SIA license such as Front Line, CCTV or Door Supervision.


Do the staff have training?

Each Officer will also have to undertake the off-site training days and examinations and undergo regular CRB checks to obtain a license.


Will my calls be dealt with effectively, especially out of hours?

We operate a 24 hour manned Control Centre 365 days a year. Each Controller on duty is trained in dealing with emergencies in a professional, efficient yet personable manner.


Will I get value for money?

We believe in being competitive and strive to keep cost to a minimum by working efficiently and effectively. By matching clients budgets with required levels of effective security provisions we are able to offer a service that succeeds both operationally and financially.


Do you provide emergency cover?

We are able to provide licensed cover at very short notice. This can range from as little as 30 minutes to one hour depending on the location.


How long will a quote take?

From meeting with you on site and doing a site survey, we can have a written quote back to you within 24 hours.

We are always happy to hear from you. If you have any further questions or information you would like on the services we offer, please contact us on 0800 093 2383 or drop us an .